How can we help?

Contact our support team

For course, account, billing or cancellation questions, email our support team below or reveal our phone number.

We aim to respond within two business days, excluding Swedish public holidays. For a purchase enquiry, include your order details and a description of the issue. Never send full payment-card details.

Manage your membership

Use the email you used at checkout to access your billing portal, update payment details, view invoices or cancel renewal.

Manage membership ↗

Withdraw from your purchase

To tell us you wish to withdraw from your purchase, use our online withdrawal form. We will email an acknowledgment of receipt and review your request under the withdrawal and refund conditions. The acknowledgment confirms receipt; it does not confirm that a refund has been approved.

Withdraw from your purchase

You can also send a clear withdrawal request using . Cancelling future renewals and withdrawing from a purchase are separate requests.

Privacy questions

For questions about personal data or to exercise your privacy rights, use .

See our Privacy Policy and refund and cancellation conditions.